Frequently Asked Questions
Find answers to common questions about our products and services.
What types of products do you sell?
We offer a comprehensive range of power tools, maintenance tools, gardening supplies, and accessories. Our catalog includes cordless drills, angle grinders, leaf blowers, pruning shears, socket sets, safety equipment, and more.
Do you offer bulk pricing for contractors?
Yes, we provide competitive volume discounts for bulk orders. Please use the "Request Bulk Quote" button on any product page or contact us directly with your requirements including quantity, delivery state, and timeline.
What areas do you ship to?
We ship to all 48 contiguous United States via UPS, USPS, and FedEx. Alaska and Hawaii orders may incur additional shipping charges. Please see our Shipping Policy for detailed information.
What is your return policy?
We offer a 30-day return window for unused items in original packaging. Defective or incorrect items are covered by our return shipping. Please see our Return Policy for full details and conditions.
Are your products covered by warranty?
Product warranties are provided by the respective manufacturers. We facilitate warranty claims on your behalf. Please refer to individual product documentation for specific warranty terms.
How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number on the carrier's website (UPS, USPS, or FedEx) to monitor your delivery status.
What payment methods do you accept?
We accept major credit cards, debit cards, and approved payment methods. Bulk orders may qualify for net payment terms upon approval.
Where is your company located?
AONICAN INC is registered in Denver, Colorado. Our distribution center is located in Denver, enabling efficient fulfillment across the contiguous United States.